What alternative options are suggested for users during the closure of the Malaysia headquarters on May 12?

Users are recommended to submit a support ticket or use online top-up payment.

What holiday is in conjunction with the arrangements mentioned in the notice?

The arrangements are in conjunction with the Vesak Day holiday.

Holiday

2025 Vesak Day Notice

Q: What is the operational status of the Guangzhou warehouse on May 12 (Monday)?

Our Guangzhou warehouse will be operating as usual.

Q: What is the operational status of the Johor, Malaysia headquarters on May 12 (Monday)?

The Johor, Malaysia headquarters will be closed for the day. Customer service and manual top-up verification will be unavailable during this time.

Q: Which Sendy stations will be operating as usual on May 12?

Sendy Subang HQ, Melaka, Perak, and Penang stations will be operating as usual.

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Dear Users, please take note of the following arrangements for the upcoming May 12 (Monday) in conjunction with the Vesak Day holiday:

Our Guangzhou warehouse will be operating as usual.

Our Johor, Malaysia headquarters will be closed for the day. Customer service and manual top-up verification will be unavailable during this time. We recommend that users submit a support ticket or use online top-up payment.

Sendy Subang HQ, Melaka, Perak, and Penang stations will be operating as usual.

Thank you for your understanding and support. WePost wishes you a Happy Vesak Day!

WePost Holiday Schedule
Date	Department	Operational Status
2025.5.12 (Monday)	Guangzhou Warehouse
	Customer Service / Finance Dept (Malaysia)	Closed
	Lineclear / DHL / ABX / RPX
	Customs Clearance (Malaysia)

Sendy Station Holiday Schedule
Date	Location	Operational Status
2025.5.12 (Monday)	Kulai	Closed
	Subang
	Melaka
	Penang
	Perak

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2025 Vesak Day Notice

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2025 Vesak Day Notice

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A Young Logistics Founder’s Tough Road to Success

WePost has spent 8 years building Malaysia’s leading China consolidation and logistics brand, launching the Sendy cross-border delivery platform to set a new standard for one-stop smart logistics from China to Malaysia.

APP One-Click Add Function

Discover WePost’s Taobao Warehouse

Ever wonder how a Taobao warehouse functions? We have just added a multifunction scanning machine which is worth A Million Ringgit, to provide accurate sizes of parcels received! Through the data provided, members could estimate the volume of their shipping order more accurately!

Alipay Service

Do you know how to make your payment on Taobao? We recommend you WePost Alipay payment service. The Alipay payment service that we provided does not require any additional handling fee based on the percentage of the amount. You only have to pay a one-time handling fee of RM3.

Cashback - Secret that Taobao does not want to let you know

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