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Tutorial - How to contact courier service in China

After shopping from Taobao,have you ever encountered delivery issues but having problems contacting the courier service in China? This tutorial will solve your worriness in seconds!
21/03/2019 10352

Add Parcel Info within 3 Seconds - Tool for Taobao

One Click Add Parcel Google Chrome Extension able to help customer to complete adding the package in 3 seconds, allowing users to add and view package information directly on the purchased page that Taobao or Tmall.
09/04/2019 14131

Interview - Sea Freight Delay in March 2019

In order to let customers understand the reason why is the recent sea shipping is a bit slow? We specially take an interview video to explain your enquiry. Also, share this video in Facebook to get a RM5 coupon!
20/04/2019 8982

Interview - New Shipping Fee Payment Method

WePost New "Payment Method" - How much do you know? Listen to the interview with the Customer Service Manager - SKY! Apart from this, share this video in Facebook to get a RM5 coupon!
27/04/2019 14224

Cancellation of Sea Freight Remote Area Fee

What is the cost of shipping in remote areas? From May 12 onwards, all private sea shipment there will be no more remote areas delivery fees, all of which are absorbed by WePost.
11/05/2019 9025

How to get Taobao Cashback !

Shopping at Taobao or Mall, WePost provide you SPECIAL CASHBACK on your purchased up to 1-48%. Every purchased on Taobao will have random % of Cashback, it will automatically top up into your WePost account once the purchased has been confirmed.
22/07/2019 6529

Start using WePost App in Wechat

In this video, we will show you how to enjoy service at WePost through WeChat! Through WeChat, you can : Reach our customer service, enquire services & Add new parcels, check your shipments & Pay for shipping fee and top up Wallet.
27/07/2019 12260

Process Reveal - Economic Sea Freight

The first ever Taobao logistics provider in Malaysia that handle your economic sea freight with our own unit without any third party, deliver by (SkyNet, DHL, J&T, GDEX, LineClear) , Security fully controlled, SMS notifications, After sales service
06/08/2019 10328

Tutorial - How to shopping at Taobao

We knows that a lot of user do not know how to buy from Taobao and shipping to Malaysia. We provide a steps by steps video guide for you to learn.
07/09/2019 25089

What is Volumetric Weight - Taobao Dictionary

During Taobao Shipping process, What actually is Free-throw, Half-throw and volumetric weight? Why and how does it charge? Let me explain in detail, and you will have a clear picture after watching this video, turn you to be a Taobao Expert!
14/09/2019 26929

Taobao 11.11 - Discount 11% Shipping Fee

Double 11 is the most exciting and biggest shopping festival in most of the cities! Members are entitled to 11% discount for both Air and Sea freight services, with maximum value of MYR 111! Members are required to follow the conditions below in order to enjoy this discount.
08/11/2019 11425

Warehouse Disinfection Procedures

According to the World Health Organization, members do not need to worry about parcels received from China. The virus of Wuhan pneumonia will not be transmitted through parcels, especially through cross-border logistics. We will pay close attention to related issues. To avoid unnecessary chaos and fear during this critical period, we hope that members can verify the validity of the news and information retrieved from the internet through correct and official channels.
28/02/2020 5378

Unbox Sea Freight Operation

In the perception of consumers, when shopping on Taobao, the package will be delivered in a short time with the touch of fingers. But the logistics process is completely unknown. Through this video, let us reveal behind the scene, from loading, customs declaration, customs clearance, opening, and delivery. Through the entire video, we can deeply understand that the logistics fighters work hard for customers to receive the packages and satisfied when they received their parcel.
18/10/2020 8111

Cashback - Secret that Taobao does not want to let you know

Have you ever thought of getting cashback and spending it on your shipping fee when you purchase items on Taobao? This is the hidden discount from Taobao. We are only open to our WePost beloved users. You should know this discount! It’s never too late to know it! Let’s learn the way of getting cashback through our videos! By the way, don’t forget to share the video with your friends
26/10/2020 11199

Alipay Service

Do you know how to make your payment on Taobao? We recommend you WePost Alipay payment service. The Alipay payment service that we provided does not require any additional handling fee based on the percentage of the amount. You only have to pay a one-time handling fee of RM3.
26/11/2020 13695

Discover WePost’s Taobao Warehouse

Ever wonder how a Taobao warehouse functions? We have just added a multifunction scanning machine which is worth A Million Ringgit, to provide accurate sizes of parcels received! Through the data provided, members could estimate the volume of their shipping order more accurately!
16/03/2021 7038

APP One-Click Add Function

Still copying the tracking number and adding your parcels one by one? Stop using this slow and error-prone way!We strongly recommend WePost's One-Click Add function, which is a divine help for adding parcels to your shipping order!WePost's One-Click Add function not only supports the desktop version, but also supports the APP now!Let us teach you how to use the One-Click Add function of the APP, so that you can easily ship your baby home no matter when and where!
06/04/2022 7340